Please read the following Terms & Conditions carefully before using the services provided by You First Healthcare. By engaging with our services, you agree to the terms outlined below.

1. Scope of Services

You First Healthcare offers a variety of services, including therapy, wellness support, and behavioral healthcare. Please read the following distinctions carefully:

  • Therapy involves licensed mental health treatment delivered by qualified professionals and is subject to federal and state regulations.
  • Wellness services may include supportive care or lifestyle consultations to promote mental and emotional well-being but do not constitute medical or psychiatric treatment.
  • Educational or behavioral support offered by our providers is meant to complement therapeutic care and does not replace clinical diagnosis or licensed medical intervention.

Engaging in wellness or non-clinical services does not establish a therapist-client relationship unless explicitly defined through a therapeutic intake process.

2. Fees, Payment, Refunds, and Cancellations

  • All service fees will be communicated in advance and must be paid at or before the time of service, unless prior arrangements have been made.
  • We accept payments via credit/debit card, electronic transfer, or other methods as outlined during scheduling.
  • Refunds: Payments for rendered services are non-refundable.
  • Cancellation Policy: We request at least 24 hours’ notice for cancellations. Missed appointments or late cancellations may incur a full-session charge, unless waived at our discretion.

3. Wellness Service Disclaimer

Any coaching, consultation, or non-clinical wellness service provided by You First Healthcare is not a substitute for psychotherapy, psychiatric treatment, or medical advice.

By participating in wellness services, you acknowledge and agree:

  • You are responsible for your own mental, physical, and emotional well-being.
  • Results are not guaranteed, and individual outcomes will vary.
  • Services are intended for individuals who are emotionally stable and seeking general support or growth.

SMS Terms & Conditions

You First Healthcare is committed to protecting your privacy and ensuring transparency in our communication practices. The following SMS Terms & Conditions apply if you consent to receive text messages from us.

4. SMS Consent Communication

Any phone number collected for SMS communications will not be sold or shared with third parties for promotional purposes.

5. Types of SMS Communications

If you opt in to receive SMS/text messages from You First Healthcare, you may receive messages such as:

  • Appointment confirmations or reminders
  • Follow-up instructions
  • Billing updates or notifications
  • Service announcements or limited-time offers (if applicable)

Example Message:
“Hi, this is a reminder of your appointment with You First Healthcare on 04/18/2025 at 10:00 AM. Reply STOP to unsubscribe from future messages.”

6. Message Frequency

SMS message frequency may vary based on your level of service engagement. On average, you may receive up to 2–3 messages per week.

7. Potential Fees for SMS Messaging

Standard messaging and data rates may apply based on your mobile service provider’s plan. You are responsible for any associated charges.

8. Opt-In Method

You may consent to SMS messages through:

  • Verbal agreement during a phone or in-person consultation
  • Written consent via online forms or registration portals

9. Opt-Out Method

To unsubscribe from SMS messages at any time:

  • Text “STOP” in reply to any message
  • Contact us directly via phone or email to request removal from the messaging list

10. Help

If you require help or experience issues with our SMS service:

  • Text “HELP” in response to any of our messages
  • Contact us directly via the following details:

Website: www.youfirsthealthcare.net
Phone: (866) 270-1046
Email: support@youfirsthealthcare.net

11. Standard Messaging Disclosures

  • Message and data rates may apply.
  • Message frequency will vary depending on user activity.
  • You may opt out anytime by replying “STOP.”
  • For help, reply “HELP” or contact us directly.
  • Review our Privacy Policy and Terms & Conditions pages for more information.